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Frequently Asked Questions

We advise that you send your items Royal Mail Special Delivery (24 hours preferably) via the post or they can be hand delivered to the address provided upon order. Follow this instruction guide to help get your flowers to us safely.

We are currently working to a 4-8 week turn around depending on the size of your order.

Yes we can work with real or fake flowers. Real flowers require drying so there is an additional charge of £5 per 10 flowers on top of your order, please choose this option at checkout.

Resin is essentially a hardened plastic which is strong but still breakable, please handle all items with care. To clean, wipe over with a damp cloth and dry, do not use chemical based cleaners as this could damage the resin and turn it yellow.

As you have purchased a one-off bespoke item the item is not returnable for a refund. If there is significant damage such as visible cracks, or tackiness of the resin you can apply of refund or replacement via the Facebook page or email address. All efforts will me made to rectify the issue before the refund or replacement is issued where applicable. Postage costs are not refundable.

We advise any flowers that are provided for drying are a fresh as possible and sent to us within 2 days of the event/receiving them. We can dry any flowers but we cannot bring them back to life. We use Silica gel to dry our flowers, while it doesn’t happen often some flowers do wilt and deteriorate during the drying and setting process. This can be down to a number of factors and not something we can control. Therefore some flowers may loose their colour and/or structure in the process. We cannot return unused flowers so pleased only send us what you want us to use in line with your order.

Yes, we can add wording to most of our items such as bookmarks, hearts and keyring! Any item that is made with a personalised logo and sealed (so the logo or wording cannot be removed) is non returnable. We cannot sell this on as seconds or amend to resell as seconds.

Resin is essentially a hardened plastic which is strong but still breakable, please handle all items with care. To clean, wipe over with a damp cloth and dry, do not use chemical based cleaners as this could damage the resin and turn it yellow.
The resin is food safe once fully set (approx 2 weeks from being made) it also takes this time to completely set which means the item may still feel flexible when you receive it. This is completely normal and will harden over time.
Phone stands cannot be used while charging your phone for longer than 2 hours as the heat will weaken the resin causing it to bow.
Not dishwasher safe. Not Microwave safe.
Do not put anything hot on the resin for at least 2 weeks from purchase as this could damage the resin, it will be heat resistant up to 80 degrees after this period.

Hi i’m Sam, after handing my notice in at my full time ‘real’ job to look after my two beautiful children I needed something that made me feel like me! I wanted to share what I have always loved doing and allow others to enjoy it too! By working from home I can keep costs low and the price of my product down. I believe people should be able to buy an item for themselves or for others at a reasonable price and not pay over the odds just so someone can make huge profits. Here at Made by Mannie I hope you can find that little treasure that brings a smile to your face every time you see it, or even better a smile to the loved one when you surprise them with a handmade gift.

We can source so many mould, so if there an item you would like use to make for you please get in touch and we can source it and price it up for you!

Yes we can add nearly anything to our resin makes and are happy to discuss everything with you before purchasing. Just drop us a message to find out more!

MADE BY MANNIE

all orders placed now will be processed after Christmas

thank you for your support throughout 2023.